Swagelok Scotland Teesside Ireland - STARS

Swagelok Scotland Teesside Ireland are authorised Swagelok sales and service centres providing fluid system solutions, including products, assemblies, and services for a number of industries, including oil and gas, petrochemical and semiconductor.

Their services include custom solutions, a suite of Inventory Management Programmes and a high class training facility all backed up with a dedicated team of customer support and technical service associates.

Need

Previously, all training for Swagelok Scotland Teesside Ireland was managed in spread sheets. This became a time consuming process not only in scheduling courses but in the administration time taken to create certificates and delegate badges. In addition, Swagelok Company require regular reports from Swagelok Scotland Teesside Ireland and the time to create these reports was growing as the amount of training undertaken increased.

John Wilson, Operations Director, had worked with Codify in a previous role and knew what could be achieved by implementing bespoke software and so approached Codify to replace the spreadsheets with a new application.

Solution

The solution presented by Codify to the organisation was, which is a multi-user, web based application designed to:

  • Streamline the management of internal employee and external customer training
  • Reduce the administration time spent on producing certificates
  • Make scheduling of courses simple by including a calendar for clear visibility
  • Automate reports and remove the need for multiple spreadsheets
  • Report in the structure required by Swagelok's Reward and Results program taking into account complex business rules
  • Be used in the four different locations, Aberdeen, Glasgow, Teesside and Ireland

Benefits

The application has brought a number of benefits as John explains, "The new application has made the whole process faster, efficient and more accurate. In particular the ability to print delegate cards and certificates at the touch of a button has dramatically reduced the administrative burden."

John continues, "The application is flexible and this allowed us to make changes to it over the years as the company has grown. We also use it to bring benefits to our customers, by quickly finding information on a specific delegate and providing reports to our clients on the training undertaken by their staff. STARS is easy to use and the team uses it every day."

Tags

spreadsheet problems,training

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